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Director, Clinical Services - Behavioral HealthSpringfield, Massachusetts

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Job # 454832 Date posted 01/10/2023


Baystate Behavioral Health Hospital, a joint venture between Lifepoint Behavioral Health and Baystate Health, is seeking an experienced, compassionate, and goal-oriented Director of Clinical Services (DCS) to assist in providing planning and delivery of direct and indirect patient care for our brand new, freestanding 150-bed facility. Located at 45 Lower Westfield Road, Holyoke, Massachusetts, Baystate Behavioral Health Hospital offers a collaborative work environment, competitive compensation, and professional development opportunities so you can focus on what really matters – providing quality patient care.  Do not miss the opportunity to join our team and build a career that touches lives.


This role assists in the development and implementation of patient care programs, policies and procedures that dictate how patients’ care needs are assessed and met in the specified units and services.

This role includes responsibility for: ensuring standards for patient care are established and maintained and provide a consistent standard of care to all participants; Implementing and monitoring an effective, ongoing program to measure, assess and improve the quality of care delivered to participants; assisting with and promoting marketing, community relations related to the specified units and services; and assisting in expanding the continuum of services by exploring market needs and opportunities and responding with new program design, implementation and evaluation.

Will provide services for various patient populations including children, adolescent, adult and geriatric.

Supervises care provided based on defined standards of patient care and practice.

The Director of Clinical Services is responsible for the management and oversight of the overall clinical program services and supervises therapists.

Responsible for ensuring that clinical documentation is current and accurate and meets all regulatory and other standards.



Education: Minimum Master’s Degree in Social Work, Marriage and Family Therapy, or Professional Counseling


  • 5 years of leadership experience.
  • 7 years of experience in the discipline.

Licenses: Licensure in State of Practice. Independent Practice Scope Licensure preferred.

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  • Benefits and Recognition

    Benefits & Recognition Our goal is to offer valuable compensation and incentive programs that enables us to attract, reward, retain, and motivate highly qualified individuals. Compensation can include bonus plans and recognition for going above & beyond.

  • Healthcare

    Healthcare We offer a variety of Health Savings Account (HSA) and PPO plan options.

  • 401(k) Plan

    401(k) Plan Employees can contribute pre-tax dollars through payroll deduction.

  • Paid Time Off

    Paid Time Off Your work/life balance is important to us. We offer our employees a flexible Paid Time Off program.

  • Wellness Program

    Wellness Program We offer tools, resources and support for weight loss, stress reduction, smoking cessation and making overall healthier choices.

  • Community

    Community Community involvement is consistent with our company's principles and with our mission of customer service and quality care.

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You have high standards. So do we. A career here will allow you to learn, thrive and grow in a positive and supportive environment where your input matters. Join us and see all that you can accomplish when you combine your talent, skills and dedication with a highly successful and compassionate healthcare leader.

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Nursing excellence practiced here. Kindred is the nation’s largest specialty hospital company, and our nurses are a big reason why. Here, you’ll engage our patients and their families by providing the skill, comfort and compassionate care needed for the best possible outcomes and reducing lengths of stay and unnecessary re-hospitalizations. Join our dedicated staff and gain valuable experience as you learn, grow and thrive in a positive and empowering environment.

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Rehabilitation is the key to everything we do. And our caring, compassionate therapists are proud to lead the way. As one of the largest providers of rehabilitation therapy in the country, we’ve been managing rehab for more than 30 years. Whether you are a physical, occupational or speech-language therapist, we have opportunities that allow you to provide exceptional care in an environment committed to career growth and continual learning and support.

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