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Director of Quality Risk & Operations - Wellbridge Healthcare - Plano, TXPlano, Texas

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Job # 414765 Date posted 09/20/2021


Wellbridge Healthcare, owned and operated by Kindred Behavioral Health, is seeking a passionate, creative and goal-oriented Director of Quality and Risk Management tojoin the team at our behavioral health hospital in Plano, TX. We specialize in compassionate behavioral health services, including crisis stabilization for acute mental health and substance use disorders. Our philosophy is built on a psychosocial model of care and follows the core principles of resilience, recovery and restoration.

We are looking for someone who will have an immediate impact on expanding on our success, growing our services and fulfilling our mission of improving the lives of all we touch.

As a Director of Quality and Risk Management you will be:

  • Responsible for planning and implementing the performance improvement program to meet the needs of the hospital.
  • Facilitates performance improvement and CQI activities throughout the hospital through effective organizational skills and ongoing interaction with clinical chairpersons, nurse managers, ancillary department managers, administrative team, and Governing Body to facilitate the hospital-wide Performance Improvement program.
  • Maintains awareness of changes in the regulations and requirements by accrediting bodies and current methodology and practices.
  • Communicates appropriately and clearly to physicians, staff, CNO and administrative team.
  • Uses database systems to document occurrences, medical staff review functions, committee review and actions. Compiles reports for committees and administrative team.
  • Oversees preparation for review by regulatory agencies, educates and assists department managers to maintain appropriate policies and procedures to fulfill requirements and regulations.
  • Maintains a good working relationships both within the department and with other departments. Consults with other departments as appropriate to collaborate in patient care and performance improvement activities.
  • Participates in risk management and safety activities.
  • Provides support and assistance to medical staff officers, committee chairpersons and Governing Body, as required


Qualifications – External

As a Director of Quality and Risk Management you will have:

Education (one of these is required):

  • Doctoral Level Psychologist, Master’s Degree in a healthcare related field preferred or a Bachelor’s Degree in Nursing with RN.

Licenses/Certification (required): 

  • Independent Practice Scope License or RN; Certified Professional Healthcare Quality (CPHQ) certification preferred


  • Minimum three years’ experience in Quality and/or Risk Management in a psychiatric hospital or managed care Clinical, Quality setting.
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  • Benefits and Recognition

    Benefits & Recognition Our goal is to offer valuable compensation and incentive programs that enables us to attract, reward, retain, and motivate highly qualified individuals. Compensation can include bonus plans and recognition for going above & beyond.

  • Healthcare

    Healthcare We offer a variety of Health Savings Account (HSA) and PPO plan options.

  • 401(k) Plan

    401(k) Plan Employees can contribute pre-tax dollars through payroll deduction.

  • Paid Time Off

    Paid Time Off Your work/life balance is important to us. We offer our employees a flexible Paid Time Off program.

  • Wellness Program

    Wellness Program We offer tools, resources and support for weight loss, stress reduction, smoking cessation and making overall healthier choices.

  • Community

    Community Community involvement is consistent with our company's principles and with our mission of customer service and quality care.

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You have high standards. So do we. Find your future with Kindred, the nation’s largest specialty hospital company. A career here will allow you to learn, thrive and grow in a positive and supportive environment where your input matters. Join us and see all that you can accomplish when you combine your talent, skills and dedication with a highly successful and compassionate healthcare leader.

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Nursing excellence practiced here. Kindred is the nation’s largest specialty hospital company, and our nurses are a big reason why. Here, you’ll engage our patients and their families by providing the skill, comfort and compassionate care needed for the best possible outcomes and reducing lengths of stay and unnecessary re-hospitalizations. Join our dedicated staff and gain valuable experience as you learn, grow and thrive in a positive and empowering environment.

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Rehabilitation is the key to everything we do. And our caring, compassionate therapists are proud to lead the way. As one of the largest providers of rehabilitation therapy in the country, we’ve been managing rehab for more than 30 years. Whether you are a physical, occupational or speech-language therapist, we have opportunities that allow you to provide exceptional care in an environment committed to career growth and continual learning and support.

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