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Lead Case Manager- Riverside

Perris, California
Job #: 443704

Current Kindred Healthcare employees apply here.

Acting as a patient advocate, you will coordinate management of care, providing ongoing support and expertise through comprehensive assessment, care planning, plan implementation, and overall evaluation of individual patient needs. Whereas most companies only focus on one aspect of clinical care, our Case Managers are full cycle, working on the entire spectrum: from care planning to discharge planning. Join us and experience your best self and work growing and advancing in a highly caring, collaborative and fun environment.

Success Profile

What do you need to be a successful Case Manager at Kindred? Here are the top traits we’re looking for:

  • Collaborative
  • Multi-tasker
  • Problem-solver
  • Organized
  • Responsible
  • Achiever

Back to Job Navigation (Success)

Kindred is a great company where you can continue to grow throughout the entire time you're here. You can even start as a CNA and work your way all the way up into management.

– Sarah, Case Manager, Kindred Hospital Clear Lake

A View of Kindred


  • Healthcare

    We offer a variety of Health Savings Account (HSA) and PPO plan options.

  • 401(k) Plan

    Employees can contribute pre-tax dollars through payroll deduction.

  • Paid Time Off

    Your work/life balance is important to us. We offer our employees a flexible Paid Time Off program.

  • Wellness Program

    We offer tools, resources and support for weight loss, stress reduction, smoking cessation and making overall healthier choices.

  • Community

    Community involvement is consistent with our company's principles and with our mission of customer service and quality care.

  • Benefits & Recognition

    Our goal is to offer valuable compensation and incentive programs that enables us to attract, reward, retain, and motivate highly qualified individuals. Compensation can include bonus plans and recognition for going above & beyond.

Job Details


At Kindred It Starts With Me.

Our commitment is to deliver excellence and an empathetic human experience to every patient, every family member, every employee, every time. We do this through our Core Values which help in guiding our work every day.

Job Summary: The Lead Case Manager provides leadership for the case management team and assists with the daily operational oversight of the Case Management and Utilization Management activities in a Kindred hospital. Coordinates and facilitates the care of the patient population through effective collaboration and communication with the Interdisciplinary Care Transitions (ICT) members. Serves as a subject matter expert, mentor and preceptor to staff, performing staff education related to resource utilization, discharge planning and psychosocial aspects of healthcare delivery. Follows patients throughout the continuum of care and ensures optimum utilization of resources, service delivery and compliance with external review agencies. Provides ongoing support and expertise through comprehensive assessment, care planning, plan implementation and overall evaluation of individual patient needs. Enhances the quality of patient management and satisfaction to promote continuity of care and cost effectiveness through the integration of functions of case management, utilization review and management and discharge planning. Partners with external customers, referral sources and payors to ensure the facilitation and coordination of the discharge planning process and serves as the patient and family advocate. Accountable for the facility’s denial management program.

Essential Functions:

Care Coordination

  • Serves as a subject matter expert in the daily coordination of patient care to facilitate development, monitoring, and refinement of treatment plan.
  • Works with the Director of Case Management to ensure areas of responsibility are operating in compliance with CMS, State and JCAHO regulations and standards and with Kindred policies, including documentation and record requirements.  Actively participates in surveys and audits.
  • Coordinates clinical and/or psychosocial activities with the Interdisciplinary Team and Physicians.
  • Monitors all areas of patients’ stay for effective care coordination and efficient care facilitation.
  • Remains current from a knowledge base perspective regarding reimbursement modalities, community resources, case management, psychosocial and legal issues that affect patients and providers of care.
  • Appropriately refers high risk patients who would benefit from additional support. 
  • Serves as a patient advocate.  Enhances a collaborative relationship to maximize the patient’s and family’s ability to make informed decisions.
  • Demonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide age appropriate care to the patient population served.
  • Participates in interdisciplinary patient care rounds and/or conferences to review treatment goals, optimize resource utilization, provide family education and identified post hospital needs. Collaborates with clinical staff in the development and execution of the plan of care, and achievement of goals.
  • Coordinates with interdisciplinary care team, physicians, patients, families, post-acute providers, payors, and others in the planning of the patients’ care throughout the care continuum.

Discharge Planning

  • Conducts comprehensive, ongoing assessment of patients to provide timely and safe discharge planning.
  • Provide comprehensive discharge planning for each patient. Utilizes critical thinking to develop and execute effective discharge planning.
  • Coordinates and communicates with patient/family efficiently and effectively.

Utilization Management

  • Conducts medical necessity review for appropriate utilization of services from admission through discharge.
  • Promotes effective and efficient utilization of clinical resources.
  • Conducts timely and accurate clinical reviews, care collaboration and coordination of continued stay authorization with payor.



Graduate of an accredited program required:

  • RN, BSN preferred


  • Master of Social Work with licensure as required by state regulations;


  • Bachelor of Social Work with licensure as required by state regulations


  • Healthcare professional licensure required as Registered Nurse or Licensed Clinical Social Worker (LCSW) or Licensed Social Worker (LSW) if required by state regulations.
  • Certification in Case Management preferred.


  • Two years of experience in healthcare setting preferred, preferably acute or LTACH.
  • Prefer prior experience in case management, utilization review, or discharge planning.


  • Knowledge of government and non-government payor practices, regulations, standards and reimbursement.
  • Knowledge of Medicare benefits and insurance processes and contracts.
  • Knowledge of accreditation standards and compliance requirements.