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Director, Quality & Risk ManagementLouisville, Kentucky

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Job # 401870 Date posted 02/13/2021


We are recruiting for a Director, Quality and Risk to join our Behavioral Health Team.

Job Summary:

Directs and coordinates functions and activities of nursing within the division and assigned clinical operation departments.   Consults with and advises SVP, COO and DVP, and CCO of Clinical Operations on the general operation of the divisions programs, units and hospitals.  Collaborates on strategic planning, financial management, quality integration of patient services practices. Develops divisional nursing goals, objectives, standards of performance, policies and procedures.  Organizes divisional nursing department and hospital departments according to administrative and nursing service

guidelines; ensures compliance with legal, organizational, and medical staff standards.  Has authority and responsibility for establishing, directing, and implementing the Standards of Nursing Practice and the nursing operations and financial matters related to all nursing care areas and functions.

Essential Functions :( Those functions that the individual who holds the position must be able to perform unaided or with the assistance of reasonable accommodation).

  • Participates in the advancement of Kindred Behavioral Healths clinical and business objectives.
  • Formulates and implements strategic plans related to strengthening core clinical and business goals, including improving patient experience, improving patient outcomes, reducing negative  outcomes, streamlining admission processes, and developing programs and processes that allow the company to serve patients as populations and community needs evolve.
  • Manages multiple divisional departments and managers who supervise staff members in multiple facility locations that may include, but is not limited to: Nursing, Quality and Risk Management, and Clinical collaboration.
  • Ability to direct the preparation of short term and long range plans and budgets based on broad corporate goals and growth objectives.
  • Maintains a sound plan of corporate organization establishing policies to insure adequate management development and to provide for capable management succession. Develops and installs procedures and controls to promote communication and adequate information flow. Establishes operating policies consistent with the Divisions broad policies and objectives and ensures their execution.
  • Evaluates the results of overall operations regularly and systematically and reports these results to the Divisional Leadership Team, Hospital Chief Executive Officers.
  • Ensures that the responsibilities, authorities, and accountability of all direct subordinates are defined and understood.  Responsible for the overall direction, coordination and evaluation of the subordinate units/departments.  Maintains an environment of collaboration and cooperation among hospitals, units and locations of management services agreements.
  • Ability to effectively present written and verbal information to executive leadership, medical staff, public groups and Governing Body.  Ability to read, analyze and interpret financial reports and contracts.
  • May assume the administrative responsibilities of a hospital CEO in his/her absence.
  • Promotes  staff  development  by  establishing  a  professional  environment  that  supports accountability and autonomy.   Shares knowledge and skills with nursing staff, students, colleagues, and others and acts as a role model and mentor.
  • Leads nurse recruitment and retention efforts by planning and implementing new and creative initiatives to both attract and retain nurses and other key employees. Supports the interview and selection process for new nursing staff.  Provides leadership in human resource development and management.  Provides guidance and counsel to nursing leadership and staff.  Provides adequate communication mechanisms within all departments and disciplines.
  • Maintains confidentiality of employee information to assure employee rights are protected.
  • Adheres to and promotes Equal Employment Opportunities and the facility's Affirmative Action
  • Plan.  Demonstrates ability to fairly and consistently apply the disciplinary process.
  • Reviews  and  analyzes  documents  such  as  policies  and  procedures,  meeting  minutes, committee reports, governing board meeting minutes, quality council meeting minutes, etc., to assess compliance to TJC standards, Kindred policies and other regulatory or licensing agency requirements.
  • Provides consultative services (which may include a focus visit) and serves as an expert resource for division, region and facility leadership in the areas of nursing practice.
  • Assists with the development of core, standardized nursing clinical programs and systems to assist facilities to meet regulatory requirements and provide quality care.
  • Performs and directs facility-level clinical analysis through on-site visits and report reviews.


  • Expert working knowledge of The Joint Commission (TJC) accreditation for Behavioral Health
  • Hospital standards Center for Medicare Medicaid Services (CMS) regulations.
  • Ability to lead a facility teams nursing department though regulatory and accrediting body survey activity, including developing any plan of correction and implementing systems of surveillance that ensure ongoing compliance and survey readiness.
  • Ability to evaluate risk incidents and complete Plans of Correction.
  • Ability to develop forms, tools and resources to ensure compliance with THC and CMS regulatory guidance.
  • Excellent oral and written communication and interpersonal skills.
  • Basic  computer  skills  with  working  knowledge  of  Microsoft  Office,  word-processing  and spreadsheet software.
  • Ability to demonstrate critical thinking, appropriate prioritization and time management skills.
  • Ability to work under stress and to respond quickly in emergency situations.
  • Ability to spend a limited amount of time on travel required.
  • Must have good and regular attendance.
  • Approximate percent of time required to travel:  Intermittent and at times extensive.
  • Performs other related duties as assigned.


  • Masters Degree in Nursing
  • Masters Degree in Health Administration or Business Administration preferred.
  • Registered Nurse in aminimum of one state.
  • Minimum of five years’ experience in healthcare administration/management with a minimum of two years’ experience at a senior nursing management level. Minimum of five years’ experience in hospital management in an inpatient psychiatric environment. Graduate level education may substitute on a year-to-year basis for the required experience.

Depending on candidate’s qualifications, this position may be filled at a different level. 

If you are a current Kindred/RehabCare employee Click Here.

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Current Kindred Healthcare employees apply here.

  • Benefits and Recognition

    Benefits & Recognition Our goal is to offer valuable compensation and incentive programs that enables us to attract, reward, retain, and motivate highly qualified individuals. Compensation can include bonus plans and recognition for going above & beyond.

  • Healthcare

    Healthcare We offer a variety of Health Savings Account (HSA) and PPO plan options.

  • 401(k) Plan

    401(k) Plan Employees can contribute pre-tax dollars through payroll deduction.

  • Paid Time Off

    Paid Time Off Your work/life balance is important to us. We offer our employees a flexible Paid Time Off program.

  • Wellness Program

    Wellness Program We offer tools, resources and support for weight loss, stress reduction, smoking cessation and making overall healthier choices.

  • Community

    Community Community involvement is consistent with our company's principles and with our mission of customer service and quality care.

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You have high standards. So do we. Find your future with Kindred, the country’s largest provider of post-acute care. A career here will allow you to learn, thrive and grow in a positive and supportive environment where your input matters. Join us and see all that you can accomplish when you combine your talent, skills and dedication with a highly successful and compassionate healthcare leader.

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Nursing excellence practiced here. Kindred is one of the largest, most successful providers of post-acute care in the country and our nurses are a big reason why. Here, you’ll engage our patients and their families by providing the skill, comfort and compassionate care needed for the best possible outcomes and reducing lengths of stay and unnecessary re-hospitalizations. Join our dedicated staff and gain valuable experience as you learn, grow and thrive in a positive and empowering environment.

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Rehabilitation is the key to everything we do. And our caring, compassionate therapists are proud to lead the way. As the largest diversified provider of rehabilitation therapy in the country, we’ve been managing rehab for more than 30 years. Whether you are a physical, occupational or speech-language therapist, we have opportunities that allow you to provide exceptional care in an environment committed to career growth and continual learning and support.

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