Clinical Liaison/Clinical Rehabilitation Specialist - Full-Time - Houston NW (ARU)Houston, Texas
As a Clinical Rehabilitation Specialist, you will:
Be responsible for development and implementation of educational and community relations activities which will support awareness and utilization of the rehabilitation program's services. Demonstrate accountability for and contribution to program development, quality improvement, problem solving and productivity enhancement in a flexible team fashion. Demonstrate knowledge as Acute Rehabilitation content expert.
Ability to review patient medical charts and understand pharmaceuticals, test results, therapy evaluations, pre-existing conditions, and have a general medical knowledge of the patient.
Ability to clearly and professionally interact with patients, families, and healthcare providers while gathering additional clinical information and past history.
Conduct thorough patient assessments to identify patients for potential admission into the system.
Complete detailed Pre-Admission Screens, as applicable, according to facility policies and procedures, KHRS policies and procedures, and payer requirements, as applicable.
Target area research including analysis of like programs and alternative levels of care.
Schedule meetings; arrange conferences and group events for medical professionals including potential and existing referral sources, doctors, nurses, social workers and other health care professional.
Provide patient updates to physicians, payers, case managers, social workers and other relevant persons.
Maintain solid working relationships with new and existing referral sources by providing excellent after-sales service.
Participate in direct contact with patients and patient representatives as required for clinical services, for educational services as requested by patients, or for quality assurance.
Develop educational and community relations plans in consultation with Program Director, Medical Director, and host hospital CEO.
Maintain effective communication and listening skills with patients, families, healthcare providers, employers, clients and team members.
Complete monthly operations summary report.
Prepare reports and weekly plans within CRM tool as well a territory analysis and submitting t hem to management.
Consult with corporate Chief Medical Officer, Clinical Consultants, and Denials Management Department.
Participate in team meetings along with Medical Director, Program Director, Nurse Manager, Therapy Coordinator, and others, as applicable.
Function as a resource for and provide team members with in-service/cross-training on acute rehabilitation criteria, diagnostic case mix management, coding, etc., as applicable.
Contribute to development of improved efficiency and productivity of program clinical/administrative functions.
Participate in continuing education/professional development activities.
Regularly attend industry events, training, company meetings, briefings, and educational workshops.
Participate in Clinical Program Development as identified through market demand.
Educate specific specialized physicians on quality, programs, accreditations, and regulations on inpatient acute rehabilitation, as applicable.
Participate in program quality management activities. Collect quality review data. Participate in survey preparation activities. Interact with assigned program consultant. Participate in unit safety activities.
Ability to analyze market data to identify opportunities within the acute rehabilitation program.
Ability to research and analyze competitors market success.
Contribute to the delivery of cost effective care.
Other duties as assigned.
Strong interpersonal skills.
Proficient with technology
Communicate and demonstrate a professional image/attitude for patients, families, clients, co-workers and others, demonstrating great customer service and listening skills.
Adhere to policies and practices of applicable professional organizations, client hospital and KHRS.
Ability to travel in the community to meet clients/customers.
Ability to communicate well utilizing a multitude of different media.
Approximate percent of time required to travel: 80%
At a minimum, should be a graduate of a four year college program with a bachelor’s
Applicable and current clinical license to practice in accordance with the state
Valid driver’s license and own reliable transportation required
A track record of successful experience in a health care setting, strong interpersonal skills, and experience working with physicians, nursing management, discharge planners, case managers, and social workers
Clinical experience is required
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