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Manager of Health Information ManagementHavertown, Pennsylvania

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Job # 434295 Date posted 06/21/2022


At Kindred Healthcare It Starts With Me.

Our commitment is to deliver excellence and an empathetic human experience to every patient, every family member, every employee, every time. We do this through our Core Values which help in guiding our work every day.


Plans, organizes, and, directs the provision of Health Information Management (HIM) services consistent with standards of accrediting and regulatory agencies and policies and requirements of Kindred Healthcare. Establishes HIM procedures, standards, and departmental objectives; supervises daily departmental functions, including medical record completion, transmission, indexing, abstracting, research, filing, storage, retrieval, and maintenance. Has thorough knowledge of the legal aspects of patient medical records, including release of information and HIPAA Privacy and Security requirements.

Essential Functions:

  • Manages the HIM department in order to optimize the efficient and effective handling of patient records and related documents.
  • May supervise HIM staff in processing medical records and in performing other HIM functions in small-to-medium Kindred facilities.
  • Ensures the suspension process for physicians with delinquent medical records is consistent with hospital policy as well as medical staff bylaws/rules and regulations.
  • Oversees procedures to meet legal and accreditation regulations regarding content, processing of medical records, and release of information.
  • Serves as a HIPAA resource to the hospital.
  • Manages continuous quality improvement of the handling of patient information; ensures confidentiality and integrity of patient records.
  • Oversees the dictation and transcription process per Hospital Division and facility policies and procedures.
  • Maintains record indexes and storage and retrieval systems.
  • Develops in-service educational materials and conducts instructional programs for HIM and for health care personnel.
  • Assists in annual budget planning and monitors department expenditures.
  • Attends committee meetings, workshops, and other meetings as needed or required per policy.
  • Analyzes patient data for facility planning, and quality of patient care, risk management, utilization management, and research.
  • Ensures medical record reviews and other reviews/audits are conducted within established timeframes and per hospital policy.
  • Maintains appropriate medical records and statistics for prospective payment systems to ensure compliance with The Joint Commission (TJC), Center for Medicare and Medicaid Services (CMS) and other accrediting or regulatory agencies.
  • Adheres to dress code, appearance is neat and clean and wears appropriate identification while on duty.
  • Completes annual health, safety, and education requirements.  Maintains professional growth and development.
  • Maintains confidentiality of all patient and/or employee information to assure patient and/or employee rights are protected.
  • Demonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide age appropriate care to the patient population served.
  • Attends all mandatory in-services and staff meetings.
  • Represents the organization in a positive and professional manner.
  • Complies with all organizational policies regarding ethical business practices.
  • Communicates the mission, ethics, and goals of the hospital, as well as the focus statement of the department.
  • Maintains current licensure/certification for position, if applicable.
  • Consistently demonstrates Guest Relation’s skills to patients, physicians, visitors, employees, and any other individuals with whom they may come in contact.


  • Working knowledge of accreditation standards, federal, state and local regulations and third-party requirements in the area of quality assurance, record and information management, correspondence/release of information, medical record documentation and revenue cycle processes.
  • Excellent interpersonal skills, ability to communicate effectively both in writing and verbally as well as being able to interface with all levels of the organization.
  • Ability to maintain confidentiality of all patient and/or employee information to assure patient and/or employee rights are protected.
  • Ability to work under stress and to respond quickly in emergency situations.  Ability to work cooperatively as a member of a team.
  • Ability to train and supervise employees, to include organizing, scheduling, and prioritizing work assignments.
  • Knowledge of customer service standards and processes.
  • Knowledge of continuous quality improvement principles and practices.
  • Employee development and performance management skills.
  • Must read, write and speak fluent English.
  • Must have good and regular attendance.
  • Approximate percent of time required to travel, 0%.
  • Performs other related duties as assigned.



Associate’s Degree in Health Information Technology required;

Bachelor’s Degree in Health Information Management preferred.


Certification as a Registered Health Information Technician (RHIT) by the American Health Information Management Association (AHIMA) required.

Certification as a Registered Health Information Administrator (RHIA) by AHIMA preferred.


Minimum of 3 years of experience in HIM operations required.

Previous experience in an electronic medical record environment.

Required minimum of 1 year of experience in an HIM supervisory role preferred.

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  • Benefits and Recognition

    Benefits & Recognition Our goal is to offer valuable compensation and incentive programs that enables us to attract, reward, retain, and motivate highly qualified individuals. Compensation can include bonus plans and recognition for going above & beyond.

  • Healthcare

    Healthcare We offer a variety of Health Savings Account (HSA) and PPO plan options.

  • 401(k) Plan

    401(k) Plan Employees can contribute pre-tax dollars through payroll deduction.

  • Paid Time Off

    Paid Time Off Your work/life balance is important to us. We offer our employees a flexible Paid Time Off program.

  • Wellness Program

    Wellness Program We offer tools, resources and support for weight loss, stress reduction, smoking cessation and making overall healthier choices.

  • Community

    Community Community involvement is consistent with our company's principles and with our mission of customer service and quality care.

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You have high standards. So do we. Find your future with Kindred, the nation’s largest specialty hospital company. A career here will allow you to learn, thrive and grow in a positive and supportive environment where your input matters. Join us and see all that you can accomplish when you combine your talent, skills and dedication with a highly successful and compassionate healthcare leader.

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Nursing excellence practiced here. Kindred is the nation’s largest specialty hospital company, and our nurses are a big reason why. Here, you’ll engage our patients and their families by providing the skill, comfort and compassionate care needed for the best possible outcomes and reducing lengths of stay and unnecessary re-hospitalizations. Join our dedicated staff and gain valuable experience as you learn, grow and thrive in a positive and empowering environment.

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Rehabilitation is the key to everything we do. And our caring, compassionate therapists are proud to lead the way. As one of the largest providers of rehabilitation therapy in the country, we’ve been managing rehab for more than 30 years. Whether you are a physical, occupational or speech-language therapist, we have opportunities that allow you to provide exceptional care in an environment committed to career growth and continual learning and support.

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