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Senior Director, Revenue Cycle, Inpatient Rehab FacilitiesFranklin, Tennessee

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Job # 390766 Date posted 11/10/2020


We are looking for a Senior Director, Revenue Cycle, Inpatient Rehab Facilities to join our Kindred Rehab Services Division.

This position will be responsible for oversight of the Inpatient Rehabilitation Facilities (IRF) central billing office (CBO).

Essential Functions:

  • Identify, quantify and enact improvement to Revenue Cycle Systems, processes and procedures. Work with region management to advise and train revenue cycle personnel to effectively execute Revenue Cycle responsibilities

  • Develop and implement systems to provide performance reporting of key metrics to Division, regions and hospitals. Ensure system performance capabilities are created to provide compliant and consistent charge pricing practices.

  • Work with Directors of Finance to ensure workflow tools support policies for Revenue Cycle functions of admissions, insurance verification, charge capture, payment calculations, claims production, claims submissions, payment receipt and posting, and account collections efforts.

  • Monitor CBO and hospital workflows to ensure effective, efficient and timely billing of Medicare, Medicaid and Commercial insurance claims.

  • Monitor compliant billing practices with external systems.

  • Monitor effective posting of remittance receipts and accurate AR balances.

  • Serve as Hospital Revenue Cycle subject matter expert on workflow and billing tools. Collaborate with other end-users and information systems personnel to assure integrity across Revenue Cycle Systems applications.

  • Ensure Revenue Integrity is present within Revenue Cycle Systems. Help plan and implement workflow changes with the Revenue Cycle Systems to the hospitals.

  • Plan and Integrated billing system efficiencies within the Revenue Cycle.

  • Develop and train CBO personnel on key Revenue Cycle Systems. Maintain awareness of external changes that may impact the Division’s Revenue Cycle processes and develop timely and appropriate changes in response.

  • Work with Sr Directors of Finance to direct analytics to support cash objectives as well as the creation and maintenance of key revenue cycle performance metrics

  • Assist with developing and measuring new workflow processor.

  • Work with Internal Audit to make sure all data requests, findings, deadlines, (etc) are all tracked efficiently.    Ensure compliance and timely submissions with all requests.

  • Work closely with Sr. Directors of Finance and hospital Controllers to ensure metrics, reports and processes align with division and company goals.


  • Demonstrates ability to work with multiple deadlines.
  • Strong problem solving skills with ability to diagnose problems and identify solutions.

  • Strong communication and interpersonal skills.
  • Demonstrate ability to prioritize in a high sense of urgency environment.

  • Demonstrate experience effectively leading staff through change.

  • Demonstrate experience developing and maintaining effective working relationships across the organization at varying position levels.

  • Ability to maintain composure under tight and aggressive timelines.

  • Proven ability to develop and manage vendor relationships.
  • Knowledge of compliance area relative to patient charging / billing.


  • Bachelor's degree:  Business Management or a related health field; Master’s Degree: Health Administration or Business Administration (Preferred).

  • 10+ years healthcare industry experience with emphasis on patient Revenue Cycle management - sources and methods of payment, charge capture, claims generation and accounts receivable management

Apply Now

Current Kindred Healthcare employees apply here.

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Nursing excellence practiced here. Kindred is one of the largest, most successful providers of post-acute care in the country and our nurses are a big reason why. Here, you’ll engage our patients and their families by providing the skill, comfort and compassionate care needed for the best possible outcomes and reducing lengths of stay and unnecessary re-hospitalizations. Join our dedicated staff and gain valuable experience as you learn, grow and thrive in a positive and empowering environment.

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