Resource Clinical LiaisonFranklin, Tennessee
Job #: 410349
Our results-driven Clinical Liaison has an abundance of positivity and enthusiasm in addition to being a self-starter. Specifically, the Clinical Liaison will educate the community about the services provided, and develop and maintain positive relationships with patients, families, and medical professionals. The Clinical Liaison will facilitate the identification and assessment of medically appropriate patients for potential admission to the acute rehabilitation setting. The Clinical Liaison also will have the ability to use their clinical skills while working in a strategic business environment and enjoy the flexibility of working independently while being a part of a dedicated and talented team. Join us as a business partner and add your talents to a positive, fun work environment that embraces individuality, celebrates teamwork, and puts kindness, respect, caring and compassion above all else.
What do you need to be a successful Clinical Liaison at Kindred? Here are the top traits we’re looking for:
- Team player
- Relationship expertise
- Good listener
Patients who have undergone major surgery, illness or suffered catastrophic injuries often require different levels of help during their recovery – going from acute care, through post-acute and then on to rehabilitation – before they can return to a normal life. In my role I offer referral facilities a proven and recognized resource for their patients who need advanced rehabilitative services. And personally for me, I am honored to play a part in our patient’s recovery by providing the link to the care they need to get back home with their families.
A View of Kindred
We offer a variety of Health Savings Account (HSA) and PPO plan options.
Employees can contribute pre-tax dollars through payroll deduction.
Paid Time Off
Your work/life balance is important to us. We offer our employees a flexible Paid Time Off program.
We offer tools, resources and support for weight loss, stress reduction, smoking cessation and making overall healthier choices.
Community involvement is consistent with our company's principles and with our mission of customer service and quality care.
Benefits and Recognition
Our goal is to offer valuable compensation and incentive programs that enables us to attract, reward, retain, and motivate highly qualified individuals. Compensation can include bonus plans and recognition for going above & beyond.
If you love healthcare but would like to try something new this may be the opportunity for you!
Kindred Healthcare is currently seeking an enthusiastic Resource Clinical Liaison to join our team! Kindred Healthcare is the largest diversified provider of post-acute care services in the United States. A Fortune magazine Most Admired Healthcare Company for nine years, Kindred's mission is to promote healing, provide hope, preserve dignity and produce value for each patient, resident, family member, customer, employee and shareholder we serve.
The Resource Clinical Liaison works with our different Inpatient Rehabilitation Facilities (IRFs) in order to assist them in their business development, market analysis, growth, and planning. The RCL will also conduct trainings and develop educational programs as well as be tasked with research, liaison mentoring, conflict management, and other program improvement projects.
This role requires at least 75% travel, to our IRF facilities from coast to coast. The position will require flexibility in scheduling and last minute changes in deployment settings. The ideal candidate would be able to think on their feet, and be intuitive to the needs of the clinical liaisons when in new and changing environments. This position works closely with the local Director of Business Development to plan deployment tasks to be completed while on site. In addition to on site work, the RCL may be responsible for remote assistance, education, and training of new, or low performing liaisons. This position requires an understanding of stressful environments and conflict management techniques. This role is also a resource and educator for the admissions processes and procedures.
This position is also required to work alongside our New Start Implementation Team in our new rehabilitation hospitals. In this portion of the role the Resource Liaison will be required to educate the liaisons and work alongside them with patient selection, learning new pre-screening processes and procedures. This may entail cold calling, educating on the admission requirements of rehab, and working with the DBD for physician development.
- Clinical Licensure required
- Bachelor’s degree preferred
- Previous marketing/sales experience required
- Previous clinical experience required with demonastrated skills in clinical assessment and EMR systems.
- 2+ years experience in acute care or rehab highly preferred
- Requires a professional level of knowledge in physician relations and interfacing with insurance companies.
- Formal Sales Training preferred
- Valid driver’s license and clean driving record
- Excellent oral and written communication and interpersonal skills.
- Ability to deal tactfully with, patients, hospital staff and the general public.
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