Nutritional Services AideFort Smith, Arkansas
Nutritional Services Aide
Mercy Rehabilitation Hospital - Fort Smith, AR
Mercy Rehabilitation Hospital Fort Smith is a joint venture partnership between Kindred Healthcare and Mercy. This brand new state of the art, 50 bed inpatient rehabilitation hospital provides care for adults recovering from conditions such as stroke, neurological disease, injury to the brain or spinal cord and other debilitating illnesses or injuries. Kindred and Mercy are also partners for rehabilitation hospitals in Oklahoma City, St. Louis and Springfield, Missouri.
With more than 25 standalone inpatient rehabilitation facilities (IRFs) across a dozen states, Kindred Hospital Rehabilitation Services (KHRS) is a partner of choice for many major hospital systems in the creation and success of joint-venture operations that outperform in both clinical and financial outcomes. We bring proven rehabilitation management and services expertise that benefits our partners as well as the nearly 50,000 IRF patients we see each year who seek to recover and get home quickly from any of a number of conditions, including stroke, brain injury, spinal cord injury, orthopedic injury, neurological conditions, amputation and trauma.
The Nutritional Services Aide, will:
Under the direct supervision of the Nutritional Services Manager, the Nutritional Services Aide performs a variety of patient food service and dish duties. The Nutrition Services Aide is responsible for providing excellent customer service while taking patient menu requests and communicating dietary information for use by kitchen personnel in the preparation of meals for patients. Responsible for accurately identifying the patient to ensure they receive the proper diet and nutritional supplements. Follows diet manual guidelines, organizational and departmental policies and procedures. Effectively uses downtime to accomplish departmental tasks as assigned or recognized.
- Accurately prepares food trays for general and therapeutic diets and prepares special diet foods as necessary. Verifies trays for accuracy.
- Prepares and delivers items, such as trays or snacks, as requested by patient care units or patients.
- Deliver/collect daily menus and assist patients with ordering
- Record meal intakes of patients
- Maintains tray line in a clean, neat and organized manner and puts clean dishes and utensils away.
- Collect soiled trays and utensils from dining room tables and transport them to dish washing area.
- Wash dishes, clean equipment, wipe off dining room and worktables, clean utensils, pots and pans; mop floors in dietary as schedule and as necessary.
- Clean and maintain kitchen, storage areas and food preparation equipment. Wash, sanitize, and store trays, dishes and utensils
- Disposes of trash and garbage in appropriate manner and as needed.
- Identify and participate in process improvement initiatives that improve the customer experience, enhance work flow, and/or improve the work environment
- Use meal program to enter new patients and adjust diet orders as needed
- Set up serving line with cold foods, condiments, serving containers, dishes, silverware, etc. according to the menus and as instructed
- Stock and store food items Maintain a level of food and supplies adequate for the next meal and assist in inventorying and storing incoming foods and supplies
- Follow HAACP guidelines. (Temps, dating, etc.)
- Report hazardous conditions, equipment, accidents, and incidents, as necessary.
- Other duties as assigned.
- High School Diploma or GED preferred.
- Prior food service or customer service experience preferred.
- Ability to communicate verbally and in writing and great interpersonal skills.
- Strong attention to detail and accuracy, excellent organizational skills with ability to prioritize, coordinate and simultaneously maintain multiple projects with high level of quality and productivity.
- Customer service oriented with the ability to work well under pressure
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