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Behavioral Health Business Development Specialist Full TimeChicago, Illinois

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Job # 438223 Date posted 07/07/2022


At Kindred It Starts With Me.

Our commitment is to deliver excellence and an empathetic human experience to every patient, every family member, every employee, every time. We do this through our Core Values which help in guiding our work every day.

Job Summary: The Behavioral Health Business Development Specialist initiates one on one dialog with potential referral sources and maintains positive relationships with current referral sources. Design, develop and drive cutting edge sales strategies designed to increase patient admissions that leverage Kindred’s core competence in providing behavioral health care and services. Through the building of long term relationships with these referring facilities, clinics, community partners and physicians, the BH Business Development Specialist will facilitate the identification and assessment of future patient admissions factoring in length of stay and level of acuity which should align with the outcomes expected from Kindred’s clinical expertise in behavioral health care. The BH Business Development Specialist will implement an effective marketing plan for achieving budgeted census, patient mix, referral, and contact objectives.

Essential Functions:

  • Maintain appropriate statistics and generate report(s) as required by the facility hospital’s policy and procedures in addition to the Facility Administrator.
  • Communicate with physicians/discharge planner/social worker/other referral sources as needed effectively.
  • Conduct sale’s calls on existing and potential referral sources to maintain a constant flow of referrals and perform problem solving as necessary. Actively identify and follow-up on opportunities to increase profitability, efficiency and market share.
  • Follow – up on internal and external problem(s) as related to referral/admission process to ensure rapid solutions. Maintain knowledge of and effectively promotes programs and internal resources.
  • Review and provide written analysis of denial tracking on a monthly basis to Facility Administrator and recommend plan of action.
  • Develop and maintain system and/or procedure to increase and maximize inpatient to outpatient conversion rate.
  • Review and provide written analysis of referrals and admissions by Medical Director, Hospital, and payer source with recommendation and action plan. Monthly review and analysis of marketing contacts with recommendations and action plan. Monitor and assist with admission/discharge procedure.
  • Actively schedule and conduct presentations and tours of the facility to referral sources, professionals, and family members.
  • Participate in community activities that promote the facility service(s).
  • Ensure consistent marketing of facility is implemented – this is including newspaper advertisement, television advertisement, etc


  • Bachelor’s Degree/ Master’s Degree Preferred
  • Valid Driver’s License
  • Clinical Licensure Preferred (LCSW, LMFT, LPC, RN)
  • Two years marketing/sales experience.
  • Formal sales training preferred
  • Demonstrated healthcare sales experience - lead generation, educating the referral source, persistent follow up and follow through on all leads as well as demonstrated experience working in a clinical setting directly involved with patient diagnosis and/or assessing acuity for complex patients preferred
  • Knowledge of healthcare marketing and plan development.
  • Approximate percent of time required to travel: 80%
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  • Benefits and Recognition

    Benefits & Recognition Our goal is to offer valuable compensation and incentive programs that enables us to attract, reward, retain, and motivate highly qualified individuals. Compensation can include bonus plans and recognition for going above & beyond.

  • Healthcare

    Healthcare We offer a variety of Health Savings Account (HSA) and PPO plan options.

  • 401(k) Plan

    401(k) Plan Employees can contribute pre-tax dollars through payroll deduction.

  • Paid Time Off

    Paid Time Off Your work/life balance is important to us. We offer our employees a flexible Paid Time Off program.

  • Wellness Program

    Wellness Program We offer tools, resources and support for weight loss, stress reduction, smoking cessation and making overall healthier choices.

  • Community

    Community Community involvement is consistent with our company's principles and with our mission of customer service and quality care.

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You have high standards. So do we. Find your future with Kindred, the nation’s largest specialty hospital company. A career here will allow you to learn, thrive and grow in a positive and supportive environment where your input matters. Join us and see all that you can accomplish when you combine your talent, skills and dedication with a highly successful and compassionate healthcare leader.

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Nursing excellence practiced here. Kindred is the nation’s largest specialty hospital company, and our nurses are a big reason why. Here, you’ll engage our patients and their families by providing the skill, comfort and compassionate care needed for the best possible outcomes and reducing lengths of stay and unnecessary re-hospitalizations. Join our dedicated staff and gain valuable experience as you learn, grow and thrive in a positive and empowering environment.

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Rehabilitation is the key to everything we do. And our caring, compassionate therapists are proud to lead the way. As one of the largest providers of rehabilitation therapy in the country, we’ve been managing rehab for more than 30 years. Whether you are a physical, occupational or speech-language therapist, we have opportunities that allow you to provide exceptional care in an environment committed to career growth and continual learning and support.

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