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Receptionist- PRN Sat/Sun (Weekend Coverage)Austin, Texas

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Job # 393934 Date posted 09/25/2020



Operates a console telephone switchboard in order to relay incoming, outgoing and interoffice calls. Greets and receives visitors and directs as appropriate.

Essential Functions:

A:        Job Specific

-Courteously answers, routes and screens outside calls to the proper department or extension number, transfers calls, takes accurate messages and/or holds calls when necessary.

-Answers and screens in-house calls in order to take phone messages for doctors and staff personnel, requests for pages and to complete calls for patients who may need assistance.

-Greets visitors, vendors, physicians and identifies self and briefly explains hospital policies (parking/visitation) if called upon; directs to proper location as needed.

-Pages code blue, fire alerts, stat calls, emergency calls, physicians, and staff, per protocol.

-Informs appropriate personnel of meetings, fire drills, disaster drills and other hospital functions by announcing them over the intercom.

-Maintains a file of hospital personnel and departments by name and extension number as well as phone numbers of hospitals within the area.

-Maintains an alphabetical and numerical log of patient names, room numbers and telephone extensions in order to expedite the relaying of calls.

-Monitors emergency patients when entering the hospital main entrance.  Notifies clinical manager when necessary.

-Receives disaster information, notifies proper personnel and departments.  Signals all clear when appropriate.



Education: High school diploma or equivalent.

Licenses/Certification: None

Experience: None

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Current Kindred Healthcare employees apply here.

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